Client References – page 1

Mr and Mrs Boyland, UK

We just wanted to pass on the feedback that we had a fantastic time and much of the credit for this has to go to our guide Robert. He was great in both his capacities as driver and guide. As a driver he always made us feel safe at all times. Some of the other drivers on the road were a bit crazy (particularly the buses and taxis!) but we never felt uncomfortable. I could see that Robert never took any chances, and was prepared to wait to overtake rather than overtake where there wasn’t a full, clear view of the road ahead. He always put safety first and that took any tension out of the long days on the road. He was also great at negotiating the unpaved roads, making sure the ‘massage’ wasn’t too hard.

In terms of guiding he told us everything and more than we expected. His knowledge of the wildlife, particularly the bird species, was incredible and was always able to recognise the type of bird we were looking at and quickly find it in the guidebook. Extras like having the bird calls on his phone were also appreciated. He also taught us about the culture of the country, which was particularly nice given we were travelling at Christmas time and we could learn about how Christmas is celebrated out in the Ugandan countryside.

Always on time, always smart, always good fun, he wasn’t overpowering and left us with time for our thoughts when needed. All in all superb and I would recommend him as a guide to anyone thinking of heading over to Uganda. We had a fantastic time in the short period we were there and have some great memories. It was a packed itinerary, sometimes tiring, but whenever we were flagging we got great bursts of energy from the next activity on the list. Lodges and food exceeded our expectations and the general hospitality everywhere was fantastic. Thanks for the great trip!

Mr and Mrs Adcock, UK

Just returned from our holiday with a group from the UK. Your guides Emma, Peter and Omar were fantastic. They were cheerful, polite, well organised and extremely knowledgeable on wildlife and all aspects of Uganda. They played a major role in making this one of the best trips we have ever done. Thank you!

Mr and Mrs Turner, Canada

I am writing on behalf of all of us to thank you and all at Great Lakes Safaris for arranging such a wonderful trip for us. We will all recommend Great Lakes Safaris to anyone we come in contact with. The itinerary was perfect, the accommodation at Simba Safari Camp was excellent, the food and service excellent.  Julius our driver/guide could not have been better or more helpful. During the conference which followed immediately after the safari we all spoke very highly of the service you provided.We only have one regret and that is that we could not have been on safari longer.

Hippo Queen Elizabeth National Park - Bill Turner

Hippo in Queen Elizabeth National Park

Mr and Mrs Savage, UK

Great Lakes Safaris as a company are in our opinion the best we saw operating in Uganda. Other people we met travelling with them confirmed this and observation and conversation with people travelling with other companies showed very varied levels of satisfaction; you are using the best! With a brilliant bird guide! (his name was Peter).

C. Singer, UK

We would like to say what a fantastic time your company organised for us. Dancan then Angel were extremely attentive to my endless questions in formulating the plan which worked perfectly surpassing expectations. Gerald our guide was superb – so knowledgeable, so helpful and so pleasant to be with for three weeks. 

Your team provided us with a holiday of a lifetime for which we are very grateful. Please pass on our thanks.

Mr Crossely, FAM trip Kamili Safaris, UK

Many thanks for organising our successful FAM trip to Uganda. It was my first visit to the country and I was pleasantly surprised by the quality of the accommodation, food and guiding. The roads were better than expected and pockets of game were good. The primates were outstanding as was the scenery and friendliness of the people. The long distances were a challenge and some of the lodge management needs improving, but these are relatively small things.

Please pass my thanks and congratulations to Noel for his patience and good driving, he was very good.

Simone and Bret, Australia

Our guide Andy was simply wonderful. By the time we reached the lodge we were already in love with Uganda and its people, and he’d even stopped a number of times along the way so we could meet passers-by, take photos, and even visit a local hospital. He was very engaging and we learned a lot about Uganda and its history and people by the time we left. 

The Mountain Gorilla Lodge was also an excellent choice. Very comfortable, idyllic lodges and excellent service – they also arranged for us to go on the local “community walk” run by a local foundation.

We had come to Uganda to see the gorillas for just 1 hour, but left the country feeling like we’d gained so much more – and should’ve stayed much longer and seen more.

Mr and Mrs White, Canada

“Excellent. Truly excellent!

I can only give this company great praise for what they offer to visitors to Africa who want to take in the safari experience. I sent a list of things we wanted to see and do during our six day safari and Great Lakes came up with a schedule that left us bringing home wonderful memories of safaris, bird watching, chimp trekking, rhino watching and so much more.

Our guide Benjamin eagerly shared his knowledge about the safari animals, birds and vegetation and shared many interesting facts about everything that we saw. There was never any problem when we asked little requests such as stopping at the side of the road to buy some sim-sim or peanuts.

The company is always conscientious about providing the best services all the time. During the safari Penny called in on a couple of occasions to check on us and make sure that everything was to our satisfaction. We were always more than satisfied. The hotels and accommodations that were included in the trip were perfect. The meals provided at the hotels and along the way were superb. The arrangements with the travel guides and experts in the field gave us new understandings and appreciation for the wild in Africa. It was a beautiful trip for both of us. A great company to help you check off “See Africa” on your bucket list. So glad we had this awesome experience. Next time we’ll bring our kids.

Mr and Mrs Rowcliffe, UK

We are just back in the UK after our trip to Uganda. Our guide was Peter Mukasa. He was absolutely excellent in every respect and made the holiday very special for us. His organisation was first class and he made sure that our every request was dealt with promptly. He is a great birder and made sure that we saw and identified over 200 different birds, including the Shoebill at Semliki and Mabamba. He also spotted a leopard and many monkeys and other animals.

He was the best guide we have had in Africa and is a great ambassador for Great Lakes and Uganda. Please pass on our best wishes and thanks to him.

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